Privacy Policy

Effective date: October 10th, 2024

Thank you for using Primeye! We value your privacy and are committed to protecting your personal information. This Privacy policy outlines the information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information we collect

When you use Primeye, we collect the following types of information:

  • Photos: We collect photos that you upload via the app to perform face searches, reverse image searches, or scam searches.
  • Face data: We collect facial traits and landmarks from your uploaded photos to identify similar faces online.
  • App usage data: This includes information on how you interact with the app, such as session times, features used, and in-app navigation.
  • Device data: This includes your device’s operating system, model, unique device ID, IP address, and other diagnostic information.
  • Online activity data: Data about your browsing actions on our app, including pages viewed and session durations.
  • Purchase information: Details of your purchases, such as subscription status and payment confirmations.

Additionally, we connect identifiers and personal information such as:

  • First and last names
  • Email addresses
  • Phone numbers
    (Note: Social Catfish is our partner for scam detection).

Data retention policy

We do not store your data longer than necessary to provide the service. All photos, face data, and related information are automatically deleted within 24 hours after the search or scan is completed. We implement strict security measures to ensure that your data is securely processed and erased.

Third-party services

Primeye uses third-party services to perform reverse image searches, scam detection, and improve functionality. The third-party services we use may collect certain information from you. Below are the services and their respective Privacy policies:

As we use only PimEyes service for face search data, there is their privacy practices regarding the how long users’ personal data will be stored?

" - All facial images of Users not having account but given clear affirmative consent while agreeing on this Privacy Policy and Terms of Service, are securely stored for 48 hours after the User not having account sends the photo in order to process the search query."

How we use your information

We use your information for the following purposes:

  • To identify faces and perform image searches.
  • To detect scams and fraudulent accounts by checking public databases.
  • To protect your intellectual property if you're a creator, photographer, or artist.
  • To safeguard you and your family from online fraud and romance scams by verifying people's identities.
  • For app improvement, analytics, and to provide customer support.

We do not use your photos, face data, or personal information for advertising or marketing purposes.

Cookies

We use cookies to enhance your experience on the app and improve functionality. You can manage your cookie preferences in your browser settings, but disabling cookies may affect the app's functionality.

GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to rectification: Correct any inaccurate or incomplete personal information.
  • Right to erasure: Request the deletion of your personal data.
  • Right to restrict processing: Ask us to limit how we process your personal information.
  • Right to data portability: Receive your data in a commonly used format and transfer it to another service.
  • Right to object: Object to our processing of your data for specific reasons.

To exercise any of these rights, contact us at contact@facech.buzz.

CCPA Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Right to know: Request details about the personal information we collect and how we use it.
  • Right to delete: Request the deletion of your personal information.
  • Right to opt-out: Opt-out of the sale of personal information (we do not sell personal data).
  • Right to non-discrimination: Receive equal service even if you exercise your privacy rights.

To make a request under CCPA, contact us at contact@facech.buzz.

Security

We take your privacy and data security seriously. Primeye uses commercially reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use industry-standard security measures such as encryption, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Our servers are protected by secure firewalls, and we conduct regular audits to ensure that your information remains safe. Additionally, we only partner with reputable third-party services that are committed to protecting your data.

Children’s privacy

Primeye is only available to users aged 18 and over. If you are under the age of 18, please do not use the app or provide any personally identifiable information through the app, such as photos, email addresses, or phone numbers.

Primeye does not knowingly collect personal information from children under the age of 18. If we become aware that a user under 18 has provided us with personal information without parental consent, we will take immediate steps to delete such information from our systems. If you are a parent or guardian and believe your child has used our app or provided personal information without your consent, please contact us at contact@facech.buzz, and we will promptly address the issue.

Primeye complies with all applicable privacy laws, including the Children’s Online Privacy Protection Act (COPPA), which requires parental consent for the collection, use, or disclosure of personal information from children under 13 in the United States.

For any further inquiries regarding our children’s privacy practices, please reach out to us at contact@facech.buzz.

Links to other websites

Our app may contain links to third-party websites. Please note that we do not have control over these external sites, and their Privacy Policies apply. We recommend reviewing their Privacy Policies before engaging with these websites. We are not responsible for their content or practices.

Changes to this Privacy policy

We may update this Privacy policy from time to time. Please review this page periodically for any changes. Any updates will be posted here, and changes will take effect immediately.

Contact us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at contact@facech.buzz.